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Aim to trigger thinking Asking “powerful” questions tends to get a huge amount of airtime in coach training. Dozens of examples of subtly different types of questions for different purposes. No wonder our heads are struggling to figure out what to ask next. I suggest you focus on just two things. First, use pre-suppositions to …
The structures for positive and negative feedback are almost the same. Lets look at what people find difficult. First, our natural instinct as humans is to focus on the negative. You drive to work. On the way, some idiot cuts through the traffic right in front of you as if their Grandfather owns the road. Never …
Life is so loud and distracting it has become difficult to shut out the noise, tune into the signals you are picking up from someone, and separate what you sense from your judgments and interpretation. The less we are aware in the moment, the harder it is to discern other people’s feelings and intentions. Yet …
Today I am going to talk about feedback. There are two kinds, Positive and Negative. It seems to be increasingly fashionable these days to never refer to Negative Feedback. You hear terms like “Constructive Criticism” or “Sandwich feedback”. Personally, I believe these are either attempts at marketing the same old thing and making it appear …
I told you last time that active listening had some drawbacks. That is because the human body has one serious flaw. Your ears and your mouth do not work at the same time. And by your mouth, I also mean your internal mouth, the thoughts running through your head. Active listening teaches you to consciously …