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Too much time is wasted in resolving conflicts in the workplace. Conflict tends to escalate to the point of deadlock. Huge amounts of time are wasted, Time wasted by the lack of efficiency in getting the work done, Time wasted in the work not getting done Time wasted in managers trying to resolve conflicts Probably …
Aim to trigger thinking Asking “powerful” questions tends to get a huge amount of airtime in coach training. Dozens of examples of subtly different types of questions for different purposes. No wonder our heads are struggling to figure out what to ask next. I suggest you focus on just two things. First, use pre-suppositions to …
The structures for positive and negative feedback are almost the same. Lets look at what people find difficult. First, our natural instinct as humans is to focus on the negative. You drive to work. On the way, some idiot cuts through the traffic right in front of you as if their Grandfather owns the road. Never …
Life is so loud and distracting it has become difficult to shut out the noise, tune into the signals you are picking up from someone, and separate what you sense from your judgments and interpretation. The less we are aware in the moment, the harder it is to discern other people’s feelings and intentions. Yet …
Today I am going to talk about feedback. There are two kinds, Positive and Negative. It seems to be increasingly fashionable these days to never refer to Negative Feedback. You hear terms like “Constructive Criticism” or “Sandwich feedback”. Personally, I believe these are either attempts at marketing the same old thing and making it appear …