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Convincing is not the same as influencing. Although you may use the same facts and suggestions, only one is likely to work. I was facilitating an exercise in a leadership class. One manager was describing how he saw a problem at work. We were exploring his perceptions, assumptions, and what was in his control to …
Continue reading “If you want to influence someone, do these 4 things”
When reflecting on your life, do you ever ask yourself what really matters about your work? What’s it all for? I found that looking backward not only sparks my gratitude, but looking at my zig-zaggy life journey also shines a light on the meaning of who I am still becoming. Last week I spoke at …
People don’t always tell the truth. Often, they aren’t intentionally lying or withholding information. They don’t know how to articulate what they are feeling or how to clearly define their point of view. Research shows we aren’t very self-aware of our non-verbal cues. Or, they might be uncomfortable sharing a strong opinion or disclosing an …
“The most important need for leaders today…” my ears perked up. The speaker, a well-known tech leader and best-selling author, was addressing an audience of HR professionals. He had presented some facts showing the abysmal state of employee engagement, numbers I have sadly, been sharing for years. I was hoping for a brilliant insight when …
Continue reading “Do This to Instantly Increase your Leadership Capability”
He knows me. She gets me. He cares. She’s real. These comments represent the best compliment leaders, or anyone, can get. They demonstrate why people choose to trust you. With trust, they are more motivated to do well on team goals in addition to their own aspirations. The best way to earn these compliments is …