A few weeks ago I started doing a series of interviews with senior HR people from around the world. Initially I though it was going to be research for a chapter in the next book.
It looks like it might turn out to be a little larger than that, a large white paper or a small book.
I thought I’d start to share some of the ideas and information that is coming from those over the coming weeks and see if any of you want to chip in and participate.
So the thing that caught my attention over the past few years, was that the speed and volume of data coming at us every day is just dramatically increasing.
And it’s been going on for about 9 years.
It started when smartphones came out; more accurately about three years after. 10 years ago you could have left your email, your interruptions, on the computer on your desktop. Now? It even goes home and snuggles under the pillow with you at night. You just cannot escape from it.
So I’m wondering how we got there; what the missed opportunity was.
Because people have just accepted it; we all have.Our brains don’t seem to notice the difference between the dopamine shot from a Facebook or Instagram update and the dopamine shot from an update that happens to be an email from your boss at 4:00 on a Saturday afternoon.
So people haven’t noticed; it’s just happened.
Companies? . . . . I have a sneaking feeling that companies have just sat back and quietly smiled, and thought “We seem to be getting away with that one”
And I think HR has missed the opportunity. They’ve missed the opportunity to stop and discuss Rules of Engagement.
A huge number of us get up in the morning, either head for the bathroom or our first coffee, and take our phone with us. By the time we’re done, maybe 15 minutes later, we have probably consumed more data in that 15 minutes than the average person back in the 1960s did in a week.
The volume and speed of data coming at us, every day, is phenomenal and just getting bigger.
In my first conversation in this series of interviews, one of the points that came up, very very strongly, was that as a result of this volume of data coming at people they were noticing managers becoming more and more reactive.
The key problem with that is that it is taking them in the opposite direction to the way we have been working for the last 15 years to achieve.
If we look at the management training we have done over the last 15 years, one of the first things the organisation has asked us to do is help managers step up out of the detail; stop being the expert problem solvers; and spend more time smelling the horizon and being more strategic; looking to see what’s coming next.
I’ve got a dozen or so of these HR interviews around the world lined up. I’m going to share key points coming out of each of them with you as we go and what I’d like is to invite you to react. Are you seeing what they are seeing?
Are you seeing anything else? And if you are in an HR position would you like to do one of the interviews?
Feel free to reach out to me, and we’ll get on a call and have a conversation.