Let’s focus on a practical application of coaching skills.

Guided implementation of learning. You now know that everything that goes into your brain is stored permanently, you just sometimes have a problem with recall.

Think back to the last time you spent money on training people. Six months later had anything really changed? Or had just a small percentage of what they learned been put into practice?

Even when the training is done in-house by you maybe, the tendency when people do not apply it is to tell them again.

What a waste of time. Nothing changes. You are just repeating yourself.

The key is to train once then coach many times.

Before you send people for training discuss and make sure you are both clear about why they are doing the training and what you expect to see differently afterwards.

Review what they learned when they come back, then use coaching skills to guide their thinking about how they will apply what they learned. Each time you do you make the connections in their brain stronger and so they can recall the learning and it’s application more easily.

And there is another plus here.

You can use these techniques to revisit any training they have ever done before, no matter how long ago and get a retrospective return on investment.

Think how your Finance Director will like that.

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