Sunday, August 26, 2018Posted by Tony LatimerPerformance
Lets talk about Performance Management as an application of coaching.
Even in companies which are big and successful on a global scale, at the micro level you often find a high tolerance of underperformance.
Leaders at all levels need to learn to make performance management a one time conversation.
Talk to any group of managers over a coffee and you will hear the phrase
“I keep telling them and telling them, and still they don’t do it”
Do the calculation for yourself:
Lets say you have a recurring problem with one member of your team. It occurs every week, how long do you spend telling them? Maybe 15 minutes? Probably. Possibly even more, given that we all have a habit of repeating ourselves just to make sure people understand what we said. Lets stay conservative, say 15 minutes.
Lets say it happens on this one problem just once a week. That’s one hour per month. Now what if you have 10 direct reports and there is just one issue with each of them? Now you are spending 10 hours a month or 120 hours per year, just on this one issue.
So that is sixteen working days per year, just over 3 weeks in total.
From a typical year of 220 working days that would be over 7% productivity increase if you can learn to coach to make performance management a one time conversation.